Frequently Asked Questions
This Agreement was last modified on 18th february 2016
What is Chand Smart Gadgets?
Chand Smart Gadgets is your go-to destination for the latest and most innovative electronic devices and accessories. We offer a wide range of high-quality products, including airbuds, mobile chargers, smartwatches, and more, all designed to enhance your tech lifestyle.
Who founded Chand Smart Gadgets?
Chand Smart Gadgets was founded by Abu Bakar, a passionate tech enthusiast with a mission to create a one-stop shop for all your electronic needs.
What kind of products do you offer?
We specialize in a variety of electronic products, including airbuds, earphones, headphones, mobile chargers, MP3 speakers, neckbands, powerbanks, smartwatches, watch straps, and other mobile accessories.
How can I place an order on your website?
To place an order, simply browse through our product catalog, select the items you wish to purchase, and proceed to checkout. You can choose your preferred payment and shipping methods during checkout.
Do you offer international shipping?
At this time, we primarily offer shipping within Pakistan. For international shipping inquiries, please contact our customer service team at support@chandsmartgadgets.com.
What is your return policy?
We strive for customer satisfaction. If you encounter any issues with your purchase, please contact us within 7 days of receiving your product. Our team will assist you with the return or exchange process.
How can I track my order?
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier’s website.
Are your products covered by a warranty?
Many of our products come with a manufacturer’s warranty. Warranty details for each product are provided in the product description. For further assistance, please reach out to our support team.
How can I contact your customer support?
You can reach us by email at support@chandsmartgadgets.com or by phone at +92 303 7959897. We are always happy to assist you with any queries or concerns.
Do you offer discounts or special offers?
Yes, we frequently offer special discounts and promotions. Follow us on social media or subscribe to our newsletter to stay updated on the latest deals.
What payment methods do you accept?
We accept a variety of payment methods, including cash on delivery and online payments through trusted gateways. During checkout, you can select the payment option that best suits you.
How do I stay updated on new products and offers?
You can subscribe to our newsletter and follow us on social media to receive the latest updates on new products, exclusive offers, and tech news.
Can I visit your store in person?
Yes, you can visit our store at CHAND Mobile Accessories, Rabi Center, 2nd Floor, City Mianwali. We’d love to see you!